Warranty and Liability Details

To register your Warranty please fill out and send us Warranty Registration Card within three months after the date of purchase.

[iso:form] Vibration Isolation Platform

Dana Electro Acoustics will repair, or replace, or pay for the repair or replacement of [iso:form]™ Vibration Isolation Platform found to be defective within ten years after the date of purchase; this warranty is limited to functional failures caused by defective components, materials or workmanship, excludes cosmetic defects, it is limited to warranty claims made by the original registered owner, and is non-transferable. No other warranty is given, specific or implied. In the event of product service under this warranty the owner is to provide the product available for repair in original packaging to Dana Electro Acousticsal premises, and Dana Electro Acoustics will repair, or replace, or pay for the repair or replacement of the product, and provide the product available for use to the owners premises. Dana Electro Acoustics is not liable for any direct, indirect, consequential, incidental, special, punitive or exemplary damage, or loss of property, business, interest, revenue or profit, or damage caused to people’s health, caused by Dana Electro Acoustics products or actions, physical or immaterial.
Unauthorized access to internals of the apparatus will make the warranty null and void.

[iso:form] Passive (without power cord) Control Components

Dana Electro Acoustics will repair, or replace, or pay for the repair or replacement of [iso:form]™ Passive Control Components product found to be defective within five years after the date of purchase; this warranty is limited to functional failures caused by defective components, materials or workmanship, excludes cosmetic defects, it is limited to original registered owners and is non-transferable. No other warranty is given, specific or implied. In the event of product service under this warranty the owner is to provide the product available for repair in original packaging to Dana Electro Acoustics premises, and Dana Electro Acoustics will repair, or replace, or pay for the repair or replacement of the product, and provide the product available for use to the owners premises. Dana Electro Acoustics is not liable for any direct, indirect, consequential, incidental, special, punitive or exemplary damage, or loss of property, business, interest, revenue or profit, or damage caused to people’s health, caused by Dana Electro Acoustics products or actions, physical or immaterial.
Unauthorized access to internals of the apparatus will make the warranty null and void.

[iso:form] Active Control Components

Dana Electro Acoustics will repair, or replace, or pay for the repair or replacement of [iso:form]™ Active Control Components product found to be defective within three years after the date of purchase; this warranty is limited to functional failures caused by defective components, materials or workmanship, excludes cosmetic defects, it is limited to original registered owners and is non-transferable. No other warranty is given, specific or implied. Failures caused by other means are not covered by this warranty, such as, but not limited to: defects caused by physical damage, defects caused by applying inappropriate mains or signal voltage, defects caused by use in humid environment, defects caused by use in inadequately ventilated or too hot environment, defects caused by exposure to excessive UV or gamma-ray source, defects caused by failure of thermionic vacuum tubes (valves)In the event of product service under this warranty the owner is to provide the product available for repair in original packaging to Dana Electro Acoustics premises, and Dana Electro Acoustics will repair, or replace, or pay for the repair or replacement of the product, and provide the product available for use to the owners premises. Dana Electro Acoustics is not liable for any direct, indirect, consequential, incidental, special, punitive or exemplary damage, or loss of property, business, interest, revenue or profit, or damage caused to people’s health, caused by Dana Electro Acoustics products or actions, physical or immaterial.
Unauthorized access to internals of the apparatus will make the warranty null and void.

 

[act:eve]
Dana Electro Acoustics will repair, or replace, or pay for the repair or replacement of [act:eve]™ products found to be defective within 12 months after the date of purchase; this warranty is limited to functional failures caused by defective components, materials or workmanship, excludes cosmetic defects, it is limited to original registered owners and is non-transferable. No other warranty is given, specific or implied. Failures caused by other means are not covered by this warranty, such as, but not limited to: defects caused by playing at high volume settings for long periods of time, defects caused by physical damage, defects caused by applying inappropriate mains or signal voltage, defects caused by use in humid environment, defects caused by use in inadequately ventilated or too hot environment, defects caused by exposure to excessive UV or gamma-ray source, defects caused by failure of thermionic vacuum tubes (valves). In the event of product service under this warranty the owner is to provide the product available for repair in original packaging to Dana Electro Acoustics premises, and Dana Electro Acoustics will repair, or replace, or pay for the repair or replacement of the product, and provide the product available for use to the owners premises. Dana Electro Acoustics is not liable for any direct, indirect, consequential, incidental, special, punitive or exemplary damage, or loss of property, business, interest, revenue or profit, or damage caused to people’s health, caused by any of Dana Electro Acoustics products or actions, physical or immaterial. That includes, but is not limited to: permanent or temporary loss of hearing, noise related disputes, structural damage to buildings including but not limited to minor or major wall cracks, items falling off shelves due to vibration, loudspeakers falling onto persons or other items, persons tripping over cables, burns caused by touching hot valves, electric shock, burns or death caused by accessing internal wiring, electric shock, burns or death caused by smashing valve glass envelope while under power, cuts caused by broken glass of valve envelope, fire caused by having combustible items in vicinity of valves, etc. Always use your common sense and act responsibly. Unauthorized access to internals of the apparatus will make the warranty null and void.


Important Warning


Danger associated with
Thermionic Vacuum Device (tube / valve) apparatus

Thermionic Vacuum Devices, commonly called valves or tubes, can potentially be dangerous devices that can cause harm. The glass envelope of Thermionic Vacuum Device can get very hot when installed into the apparatus and in use, and as such can potentially cause severe burns or start a fire. If hit strongly enough, glass envelope can brake and potentially cause severe cuts. Underneath the glass envelope is metal that can have lethal high voltage. When Thermionic Vacuum Device is installed into the apparatus, braking glass envelope and accessing the metal plate can be lethal. Lethal high voltage can be present inside apparatus. Accessing the internals of the apparatus can be lethal. Never apply power to apparatus unless all Thermionic Vacuum Devices are installed into their sockets.

To protect you and other people please always ensure to have:

· Trained technician to install thermionic vacuum devices
· Trained technician to adjust, service and replace the devices
· Trained technician to access internals or service apparatus
· Protective cage covers installed at all times
· Adequate ventilation
· Adequate protection from combustible items that may be in proximity or fall onto the devices, such as curtains, etc.

Thermionic Vacuum Devices (tubes / valves) are supplied by Dana Electro Acoustics to other parties, including businesses and consumers, as goods that can be used in any way or manner. By installing or fitting the Thermionic Vacuum Device (tube / valve) into any apparatus, including any Dana Electro Acoustics products, such as but not limited to active loudspeakers, amplifiers, etc, the person installing the Thermionic Vacuum Device (tube / valve) assumes all liabilities.

Dana Electro Acoustics is not liable for any direct, indirect, consequential, incidental, special, punitive or exemplary damage, or loss of property, business, interest, revenue or profit, or damage caused to people’s health, caused by any of Dana Electro AcousticsDana Electro Acoustics products or actions, physical or immaterial.


Always use your common sense and act responsibly.

 

 

Investment Protection

for

Dana Electro Acoustics Customers


Over the last several years we have noticed that it is hard for consumers to follow the pace of changes in music reproduction. In fifties we have had mono, and for many it was a very difficult step to change to stereo, as it effectively required a new record player, stereo amplifier and two loudspeakers. As then new format had settled many people were happy to invest in a very high quality stereo system because the standard was stabile and owning a good system could give years of enjoyment. In seventies there was an attempt to introduce four-channel surround system, but it was unsuccessful, mainly due to the cost. Lately we have had very brisk changes that came with CD, home theatre and DVD. From stereo we moved to surround, first 4.1 channel system, few years later 5.1 channel, and now 7.1, requiring from two to eight channel amplifier and as many loudspeakers in a room. That means that every few years consumers have had to buy a new source, decoder, amplifier with adequate number of channels, and loudspeakers that can replay the improved source information. The result is that many people with high interest in good sound either buy the cheapest new components, knowing that the latest best will be redundant in few years, or decide not to buy any new setup and stay with stereo.

We at Dana Electro Acoustics have found a way to enable connoisseurs to enjoy the high quality music reproduction again. Our active loudspeakers [act:eve]™ have amplifiers built inside the loudspeaker enclosure, making each active loudspeaker a discrete amplified channel. For stereo two are required, for surround up to eight. In case some new configuration becomes popular in the future, required number of active loudspeakers can be added or reduced. There is no need to buy a replacement loudspeakers or amplifiers due to format changes ever again, no matter what the future brings! Because now people can consider owning high quality units, we can offer the very best quality - [act:eve]TM active loudspeakers reproduce all audible frequencies with remarkable accuracy. The only difference between models is how loud they can play, and in amplifiers topology.

Our effort to create products of ultimate performance that can outlive the changes is reflected in our [iso:form]™ Control Components product. Each product is designed to meet a very specific need, and it will perform the task in absolutely best possible way. The products are fully compatible and can be combined in many ways to meet any customer need. Also, [iso:form]™ Control Components are expandable, so customers can add other control items that may be required in the future, but never end up having a Dana Electro Acoustics product that is made redundant due to technology changes.